The
three most important principles to implement when managing change are planning,
measurement, and support structures. It is extremely important to plan during
change because, as Lynda Rogerson (n.d.) states, “a clearly defined vision of
the end result enables all the people to define the most efficient path for
accomplishing the results”. You need to know what you are aiming for before you
start shooting. Scenario planning would work well in this situation because it
would identify early warning signals that the turn-around may be experiencing
problems and would define what steps you wanted to take if any type of shifts
(economically, politically, technologically) were to surface. Manager should be
careful not to treat scenarios as forecasts however.
Measurement
is the second important principle that I feel is necessary during change because
managers can set milestones, both short and long, which is essential in
tracking progress. If you are reaching your goals when you planned, you know
that you are on the right track. You must put into place a specific way to say
whether you are failing or not. As a manager, you would want to make sure to
put an exact timeframe into the goals, for example, sell 500,000 units to
stores by November 15th. Knowing
exactly what the goal is more clearly defines the objective for employees and
consistently meeting goals is good for employee morale.
A
support structure is the third important principle that I chose. People are
very resistant to change because they are creatures of habit. Helping employees
to work through the fears they may have during a change is one of the best ways
to help them weather the storm. Managers can provide counseling, new skill
training or a little bit of paid time off to allow employees stress level to
decrease. Reiterating to employees that you are there to support them is very
important during times of change.
References
Rogerson, Lynda. (n.d.). Twelve Principles for Managing
Change. Retrieved of January 24, 2011 from http://www.lynco.com/12prin.html
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